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Juizi
The invisible hand of good websites .. and what happens when it's gone
Think about the unsung hero in your office—the person who knows all the shortcuts, keeps things running smoothly, and fixes problems before anyone even notices.
You think your website is being romantic, but is it actually ghosting users?
As February comes to a close, we’re looking back at the month of love and reflecting on what it really means to love your website.
The silent architects of your website - and why losing them hurts
Every organisation has that one person who just knows how things work. In website management, it’s often the editor who’s been around for years—the one who understands the content, the quirks of the system, and how to get things done efficiently.
The unseen cost of bad content management - cutting corners and chaotic content sprawl
In our last two articles, we explored how unseen experts shape your website and what happens when their knowledge is lost. Now, let's dive into another hidden challenge: what happens when content piles up unchecked, creating content sprawl.
Trust, support, and stability: the real (and often hidden) value of choosing the right partner
If you’ve ever managed a website, you know it’s about more than just picking the right software. You need to trust that your platform won’t vanish overnight, that your content is safe, and that when you hit a snag, there’s someone who can help.
When your site works for you, not the other way around
There are places on your website where human effort adds real value: creating great content, writing thoughtful responses, planning strategy.
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Why confident Editors are your CMS’s best UX test
Your CMS might be packed with features. But if your Editors feel unsure, frustrated, or quietly avoid using it, those features don’t matter.
Map it before you make it: Content strategy for smoother journeys
I’m planning a road trip later this year.
What’s your USP? (and how do you talk about it without cringing?)
I don’t like talking about myself. I’d rather show what I can do than tell you why I’m good at it. And “selling myself”? Nope. Not my comfort zone. (Don't even get me started on cold calling)
Your website is a garden. And winter is the best time to take stock
Things may feel quiet now. Campaigns are wrapped. Content updates have slowed. It’s easy to assume that if the site’s online, everything’s fine.
Training isn’t optional: Empowerment means long-term sustainability
A well-built site can launch a project. A well-trained team sustains it.
Content strategy works better when Editors are in the room
When a website starts to drift (in other words, when navigation stops making sense, content becomes hard to manage, and updates feel like firefighting) the issue isn’t usually a lack of effort. It’s a lack of shared strategy.
You don’t need a redesign. You need a rethink.
When a website starts to feel clunky or outdated, it’s easy to assume it needs a full redesign. But the problems most teams face aren’t about visuals. They’re about structure, process, and ownership.
Single source of truth: publish once, trust it everywhere
How many times have you fixed the same typo in three different places this week? Or updated an event date on your site, only to discover weeks later that the old version is still lurking in your newsletter template?
5 little things your CMS should make easier
A good CMS isn’t only about the big features. It’s the everyday actions - the little things you do without thinking - that decide whether updating your site feels effortless or like a chore.
Articles
Handing over the keys: what real ownership looks like
When we started working with DDP again last year, one of the first things we noticed was how little visibility they had into their site at the time. It turns out they had a CMS — but no one had told them.
We’ve heard this before: Why AI won’t kill the website (but makes it matter more)
Every few years, someone declares the death of the website. We’ve heard it before and we’re hearing it again now.
Build it, borrow it, tweak it: Not every block needs to be bespoke
You’ve got a great idea for your website. Maybe it’s a new way to showcase projects, a clever call-to-action block, or a form that does something your team desperately needs.
Is Plone really 'unhackable'? A look at the numbers behind the claim
Imagine waking up to find your organisation’s website defaced, data leaked, or taken offline. It’s not just embarrassing—it’s disruptive, expensive, and deeply damaging to trust.
From napkin to net: A simple guide to getting your web idea online
So you’ve got the idea ... the one that’s been sitting in your head or scribbled on a napkin for weeks. Maybe it’s a side hustle. Maybe it’s a digital home for your passion project. Maybe your team is ready to launch something with purpose.
Editors should focus on content, not how they get it online
In the digital age, where content is king, the role of a website Editor has become extremely important in framing and conveying the message of your business through your website.
Giving democracy a louder voice: DDP’s new site, their way
The DDP has spent decades building active citizenship and deepening democracy in South Africa. But until recently, their website wasn’t keeping up with the work they were doing on the ground.
